Best E-Store Management Software in Bangladesh: Features, Uses & Benefits
E-store management software is software that helps a business operate an online store end-toend from listing products to collecting payments, managing inventory, processing orders, shipping, handling returns, and analyzing sales.It works as a control room for an online shop.
What an e-store management software typically includes?
A) Storefront & Catalog
- Storefront of the website
- Search Engine Optimization
- Listing of products and categories
- Pricing, discounts, coupons, bundles
- Product variants, images, videos
B) Inventory Management
- Tracking inventory
- Stock adjustments and stock counting
- Alert for low-stock
- Backorders or preorders management
C) Order Management (OMS)
- Order status workflow: placed, paid, packed, shipped, delivered
- Invoices and packing slips
- Customer notifications
- Management of cancellation and partial fulfillment
D) Payments
- Acceptance of Card payments, bank transfer, mobile wallets
- Management of refund
- Cash on delivery
- Payment reconciliation reports
E) Shipping & Delivery
- Carrier or shipping integrations
- Delivery tracking updates to customers
- Shipping policies
F) Customer & Support
- Management of Customer accounts and order history
- Helpdesk integration
- Returns & exchanges workflow
- Customer messages
G) Marketing Tools
- Abandoned cart recovery
- Recommendations for products and upselling
- Email & SMS campaigns integration
- Loyalty points of customers
H) Reporting & Analytics
- Sales dashboards (daily/weekly/monthly)
- Best-selling products
- Conversion rate and abandonment of shopping carts
- Profit & margin reports
What are the uses?
- Launch and run an online shop quickly
- Sell products online with secure checkout
- Minimize errors in the inventory
- Process orders faster and track fulfillment
- Automate customer updates
- Handle returns or refunds more systematically
- Promotions can be run easily
- Centralize multi-channel sales website + marketplaces + social shops
- Understand performance using analytics
Who uses it?
🛒 Small retailers (single online shop)
🛍 D2C brands (direct-to-consumer)
🏭 Wholesalers (B2B portals + retail)
🏬 Multi-store & chain retailers
🧾 Manufacturers selling direct
Benefits of Using E-Store Management Software:
🚀 Faster Business Operations
💰 Higher Sales & Profitability
📊 Real-Time Business Insights
🔒 Secure Payments & Data
🧠 Smarter Decision-Making
🕒 Time & Cost Savings
📦 Better Inventory & Logistics Control
🤝 Improved Customer Satisfaction
People inside the business
- Owner/Founder : overall dashboard, sales and profit view
- E-commerce manager : listings, pricing, promotions, campaigns
- Operations/Warehouse staff : picking, packing, shipping
- Customer service team : returns, refunds, complaints
- Marketing team : coupons, upsells, abandoned cart, email/SMS
- Finance/accounting : reconciliation, taxes/VAT, payouts, refunds
Which companies make e-store management software in Bangladesh?
- Software Solution Company
- Brain Station 23
- DeshiCommerce
- Storrea Limited
- Dcastalia Limited
Key features to check before choosing:
- Inventory accuracy: Is it a multi-warehouse support?
- Order workflow: Does it shows partial shipments & returns?
- Payment methods: Does it supports in your country
- Shipping & courier integrations you need
- Marketplace & social commerce support
- Reporting depth: sales, customer, product performance
- User roles and permissions: staff access control
- Integration with accounting
- Scalability and monthly cost
E-Store Management Software is an application that aids online store owners in overseeing their items, stock, customer orders, payments, shipping, reporting, and daily activities all from a single location. This software acts as a command center for online stores, assisting businesses in managing all aspects of the process from product listing to final delivery.
